Information We Collect

travenolysitho collects personal information that you voluntarily provide when using our front-end design learning platform. This includes your name, email address, phone number, and educational background when you register for courses or contact us for information.

We also collect technical information automatically through cookies and similar technologies to improve your learning experience and understand how our platform is used.

How We Use Your Information

Your information helps us deliver quality education services and maintain our learning platform effectively. We use this data to personalise your learning experience, track your progress through our front-end design courses, and communicate important updates about your studies.

Course administrators may access your learning records to provide academic support and assess your progress. We also use aggregated data to improve our curriculum and develop new learning materials that better serve our students.

Information Sharing and Disclosure

travenolysitho operates with strict data sharing principles. We only share your information with trusted education partners who help deliver our courses, such as industry mentors who provide project feedback or career guidance.

In certain circumstances, we may disclose information to comply with Australian legal requirements or protect the safety of our learning community. This includes sharing information with law enforcement when required by valid legal processes.

Your Rights Under Australian Privacy Law

The Australian Privacy Principles grant you significant rights regarding your personal information. You can request access to all data we hold about you, ask for corrections to inaccurate information, and request deletion of your personal data in most circumstances.

If you wish to withdraw from our courses, you can request that we remove your learning records, though we may retain some information for legal compliance purposes. You also have the right to lodge complaints with the Office of the Australian Information Commissioner if you believe we've mishandled your data.

To exercise any of these rights, contact our privacy officer using the details provided below. We'll respond to your request within 30 days and explain any limitations that might apply under Australian privacy legislation.

Data Security and Protection

travenolysitho employs multiple security layers to protect your personal information from unauthorised access, alteration, or disclosure. Our learning platform uses encrypted connections, secure databases, and regular security audits to maintain data integrity.

Staff members with access to student data receive privacy training and must follow strict confidentiality agreements. We regularly update our security protocols to address emerging threats and maintain compliance with Australian privacy standards.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide education services and meet legal obligations. Course completion records are typically kept for seven years to support credential verification and alumni services.

Marketing communications and general enquiries are deleted within two years unless you've enrolled in courses. Technical logs and security records are automatically purged after 12 months unless required for ongoing investigations.

When you request account deletion, we'll remove your personal information within 60 days while preserving anonymised learning analytics that help improve our courses for future students.

Cookies and Tracking Technologies

Our learning platform uses cookies to remember your login status, track course progress, and personalise content recommendations. These small files are stored on your device and help create a smoother learning experience.

You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality. We use analytics tools to understand how students interact with our content, helping us identify areas for improvement.

International Data Transfers

Some of our technology partners operate servers outside Australia. When your information is transferred internationally, we ensure these providers maintain privacy protection standards equivalent to Australian requirements through contractual agreements.

Cloud storage providers and learning management systems may process your data in secure facilities located in countries with adequate privacy protections. We regularly audit these arrangements to ensure your information remains protected regardless of location.

Changes to This Privacy Policy

travenolysitho reviews this privacy policy annually and updates it when our practices change or new privacy laws take effect. We'll notify current students by email about significant changes and post updates on our website.

Continued use of our learning platform after policy changes indicates your acceptance of the updated terms. However, we'll seek explicit consent for any changes that significantly expand how we use your personal information.